Shipping & Return Policy

  • Effective Date: September 21, 2023

    Welcome to www.aapnamandir.com, your trusted source for a wide range of Hindu religious products curated by Saikat Podder. We are dedicated to providing you with a seamless shopping experience, including reliable shipping and hassle-free returns. Please read our Shipping & Return Policy carefully to understand the terms and conditions governing these processes.

    Shipping Policy:

    1. Order Processing:

    • Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.
    • You will receive an email confirmation with tracking information once your order is shipped.

    2. Shipping Methods:

    • We offer multiple shipping options, including standard and expedited services.
    • Shipping rates and estimated delivery times will vary depending on your location and the chosen shipping method.

    3. Shipping Locations:

    • We ship our products to customers worldwide. However, please note that shipping times may vary based on your location.

    4. Shipping Costs:

    • Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
    • Free shipping may be offered for orders exceeding a specified minimum purchase amount, subject to promotions and conditions.

    5. Customs and Duties:

    • International customers may be subject to customs duties, taxes, and import fees imposed by their respective countries. These charges are the responsibility of the recipient.

    6. Shipping Delays:

    • While we make every effort to meet estimated delivery times, unforeseen circumstances such as customs clearance delays or natural disasters may affect shipping schedules. We appreciate your understanding in such cases.

    Return Policy:

    1. Eligibility for Returns:

    • We accept returns for products that are unused, in their original condition, and returned within 14 days of delivery.
    • To initiate a return, please contact our Customer Support Team at support@aapnamandir.com and provide your order number and reason for the return.

    2. Return Process:

    • After receiving approval for your return request, you will receive instructions on how to return the item.
    • Please securely package the item, include all original packaging, and send it to the provided address.

    3. Refund or Exchange:

    • Upon receiving the returned item and inspecting it for compliance with our return policy, we will process your refund or exchange.
    • Refunds will be issued to the original payment method, while exchanges will be processed based on product availability.

    4. Return Shipping Costs:

    • Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.

    Contact Information:

    If you have any questions or need assistance with shipping, returns, or any other inquiries, please feel free to contact us:

    Note: Our Shipping & Return Policy is subject to change without prior notice. Please refer to this page for the most up-to-date information.

    Thank you for choosing www.aapnamandir.com for your Hindu religious product needs. We are committed to providing you with quality products and excellent customer service.